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Designing the Best Call Center for Your Business
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Designing the Best Call Center for Your Business

Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.

Kirjailija
Brendan Read
ISBN
9781578203130
Kieli
englanti
Paino
710 grammaa
Julkaisupäivä
2.1.2005
Kustantaja
CMP Books
Sivumäärä
300