
Designing the Best Call Center for Your Business
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.
- Kirjailija
- Brendan Read
- ISBN
- 9781138412163
- Kieli
- englanti
- Paino
- 453 grammaa
- Julkaisupäivä
- 27.7.2017
- Kustantaja
- CRC Press
- Sivumäärä
- 300