Tallenna
Customer Knowledge Management
This book presents the interrelationship between customer knowledge management, customer focus and soft skills and also provides concrete advice on how the management of customer knowledge can be optimized.
- Alaotsikko
- Leveraging Soft Skills to Improve Customer Focus
- Kirjailija
- Soumit Sain, Silvio Wilde
- Painos
- Softcover reprint of the original 1st ed. 2014
- ISBN
- 9783319381404
- Kieli
- englanti
- Paino
- 310 grammaa
- Julkaisupäivä
- 23.8.2016
- Kustantaja
- Springer International Publishing AG
- Sivumäärä
- 207
