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Designing the Best Call Center for Your Business
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Designing the Best Call Center for Your Business

Forfatter:
Engelsk

Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.

Forfatter
Brendan Read
ISBN
9781578203130
Språk
Engelsk
Vekt
710 gram
Utgivelsesdato
2.1.2005
Forlag
CMP Books
Antall sider
300