
Designing the Best Call Center for Your Business
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.
- Forfatter
- Brendan Read
- ISBN
- 9781138412163
- Språk
- Engelsk
- Vekt
- 453 gram
- Utgivelsesdato
- 27.7.2017
- Forlag
- CRC Press
- Antall sider
- 300
