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Customer Service for Hospitality and Tourism
Tallenna

Customer Service for Hospitality and Tourism

A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted â?? and thrived - during the COVID-19 pandemic.
Painos
3 ed
ISBN
9781915097149
Kieli
englanti
Paino
646 grammaa
Julkaisupäivä
20.3.2022
Sivumäärä
324