Benchmarking Workbook

The Benchmarking Workbook will do exactly what the title suggests — make it easier for you to put theory into practice. It is a "do-it-yourself" guide to benchmarking. Benchmarking methods are simple, easy to grasp, and universal — everyone can do it! But many people suffer from unclear frames of reference, impossible deadlines, inadequate budgets, unexplained expectations; even when these obstacles are overcome, the greatest danger is becoming swamped by detail. This is where the Benchmarking Workbook will prove to be a major ally. If you are on a benchmarking team, you will find that this workbook is a tool to help get at the practical aspects; aspects with which books of theory just cannot cope. It includes*examples from actual cases*self-diagnostic "what to do" sections*forms, checklists and questionnairesThe Benchmarking Workbook helps you*organize your research*clarify your thinking*prioritize your findingsThe Benchmarking Workbook has been developed by Karlöf and Partners. It is the practical companion to the original book Benchmarking: A Signpost to Excellence in Quality and Productivity by Bengt Karlöf and Svante Östblom, published by John Wiley & Sons.