The need to train consultants in superior client-oriented skills will become a key to success in a growing but highly competitive industry. The Competitive Consultant makes an original contribution to this area through an empirically based model of consultancy roles. At the heart of this very practical '1+7' model is the assumption that the role of expert can only be effectively played when seven additional roles have been mastered, because of the complex and uncertain nature of client-consultant processes. This book will be of value to aspiring and practicing consultants and to their trainers.