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Effective Complaint Management
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Effective Complaint Management

innbundet, 2019
Engelsk
Further, it discusses the relevant ‘backstage’ tasks involved in using complaint information to achieve quality improvements and cost reductions through complaint analysis, controlling and reporting.

Undertittel
The Business Case for Customer Satisfaction
Opplag
Second Edition 2019
ISBN
9783319987040
Språk
Engelsk
Vekt
446 gram
Utgivelsesdato
18.2.2019
Antall sider
495