Spar
Winning With The Caller From Hell
Les i Adobe DRM-kompatibelt e-bokleserDenne e-boka er kopibeskyttet med Adobe DRM som påvirker hvor du kan lese den. Les mer
Callers from Hell - they scream, sob, and sometimes they're so incoherent you can't understand them! Shaun Belding's new book tells you how to help defuse conflict, identifies effective strategies such as lift (Listen to your customer; Involve yourself; Focus on the issue; Thank them), and shows you how a majority of difficult callers can be turned into your most loyal customers.
- Undertittel
- A Survival Guide for Doing Business on the Telephone
- Forfatter
- Shaun Belding
- ISBN
- 9781554906956
- Språk
- Engelsk
- Utgivelsesdato
- 23.9.2005
- Forlag
- ECW PRESS
- Tilgjengelige elektroniske format
- PDF - Adobe DRM
- Les e-boka her
- E-bokleser i mobil/nettbrett
- Lesebrett
- Datamaskin
