Voice Over IP (Internet Protocol)

Voice over Internet Protocol (VoIP) has recently evolved from a simple capability for transporting voice communications into a much more powerful technology capable of changing the way voice applications are constructed, delivered, marketed and sold. Whilst VoIP has clearly provided a focus for much debate within the telecommunications industry, there has been a clear gulf between hype and reality. However the questions now being asked have migrated from 'Will it work?' to 'What will the industry look like when it is delivered at scale?'