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The Psychology of Customer Care
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The Psychology of Customer Care

Forfatter:
innbundet, 1992
Engelsk
This book breaks new ground on customer care. Critical time care factors for industries as diverse as banks, airlines, hotels, supermarkets, are defined together with many tips on how to steal a march on competitors by this revolutionary and practical approach to customer care.
Undertittel
A Revolutionary Approach
Forfatter
J. Lynch
ISBN
9780333557693
Språk
Engelsk
Vekt
446 gram
Utgivelsesdato
20.1.1992
Antall sider
274