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The Complete Guide to Customer Support
Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t
- Undertittel
- How to Turn Technical Assistance Into a Profitable Relationship
- Forfatter
- Joe Fleischer
- ISBN
- 9781578200979
- Språk
- Engelsk
- Vekt
- 400 gram
- Utgivelsesdato
- 4.1.2002
- Forlag
- CMP Books
- Antall sider
- 272
