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Service Management
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Service Management

innbundet, 2011
Engelsk
This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector.
Undertittel
The New Paradigm in Retailing
Opplag
2012
ISBN
9781461415534
Språk
Engelsk
Vekt
446 gram
Utgivelsesdato
9.12.2011
Antall sider
316