Spar
Service is Front Stage
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This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field.
- Undertittel
- Positioning Services for Value Advantage
- Forfatter
- J. Teboul
- ISBN
- 9780230579477
- Språk
- Engelsk
- Utgivelsesdato
- 29.9.2006
- Forlag
- Palgrave MacMillan UK
- Tilgjengelige elektroniske format
- PDF - Adobe DRM
- Les e-boka her
- E-bokleser i mobil/nettbrett
- Lesebrett
- Datamaskin
