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Quality and Service In Private Clubs - What Every Manager Needs to Know
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Seven thought-provoking articles that explore the full dimensions and challenges of organizing your club to provide high levels of quality and service. Includes: Quality and Service; The Cost of Chaos; Improve Quality - Lower Costs; Consistency is Key to Quality and Service; Impediments to Quality and Service; Overcoming Impediments to Quality; and Structure for "e;the Groove"e; and Avoid "e;the Rut"e;. A must-read for anyone in the Private Club business.
- Forfatter
- Ed Rehkopf
- ISBN
- 9781794799066
- Språk
- Engelsk
- Utgivelsesdato
- 10.12.2019
- Forlag
- Lulu.com
- Tilgjengelige elektroniske format
- Epub - Adobe DRM
- Les e-boka her
- E-bokleser i mobil/nettbrett
- Lesebrett
- Datamaskin
