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Moments of Truth
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Moments of Truth

Forfatter:
Engelsk
201,-
The president and CEO of Scandinavia Airlines details how to restructure an organization so that customer needs take priority, how to best utilize employees who deal directly with customers, and how to increase employee motivation
Forfatter
Jan Carlzon
ISBN
9780060915803
Språk
Engelsk
Vekt
147 gram
Utgivelsesdato
29.3.2001
Antall sider
160