Spar
Mastering Contact Center Performance
The Ultimate Guide to Measuring and Improving Customer Service Performance. This tool will help you to measure and improve your contact center's performance. You will also be able to improve your benchmarking results by comparing with other contact centers and know when you have made accurate and valid comparisons.
- Undertittel
- A comprehensive Guide to Effective Measurement
- Forfatter
- Jt Eskelsen, Terrel F Transtrum
- ISBN
- 9780990626039
- Språk
- Engelsk
- Vekt
- 458 gram
- Utgivelsesdato
- 12.10.2023
- Forlag
- Servicequest
- Antall sider
- 192
