Spar
Managing Service Productivity
innbundet, 2014
Engelsk
This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service units and by identifying sources of inefficiency for each service unit.
- Undertittel
- Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance
- Redaktør
- Ali Emrouznejad, Emilyn Cabanda
- Opplag
- 2014 ed.
- ISBN
- 9783662434369
- Språk
- Engelsk
- Vekt
- 446 gram
- Utgivelsesdato
- 13.8.2014
- Antall sider
- 394
