Spar
Managing Challenging Clients
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Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.
- Undertittel
- Building Effective Relationships with Difficult Customers
- Forfatter
- A. Oade
- ISBN
- 9780230358997
- Språk
- Engelsk
- Utgivelsesdato
- 31.10.2011
- Forlag
- Palgrave MacMillan UK
- Tilgjengelige elektroniske format
- PDF - Adobe DRM
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- E-bokleser i mobil/nettbrett
- Lesebrett
- Datamaskin
