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Know Your Customer
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Know Your Customer

Intended for business students and managers who want to become more customer-oriented, this book focuses on helping managers develop information skills for understanding customers' perceptions of value and satisfaction.
Undertittel
New Approaches to Understanding Customer Value and Satisfaction
ISBN
9781557865533
Språk
Engelsk
Vekt
426 gram
Utgivelsesdato
12.4.1996
Antall sider
358