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IT Service Management Based on ITIL
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IT Service Management Based on ITIL

Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach?
Undertittel
A Pocket Guide
ISBN
9789087531027
Språk
Engelsk
Vekt
310 gram
Utgivelsesdato
30.8.2007
Antall sider
1