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Intuitive Customer
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Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.
- Undertittel
- 7 Imperatives For Moving Your Customer Experience to the Next Level
- Forfatter
- Colin Shaw, Ryan Hamilton, Ryan Hamilton
- ISBN
- 9781137534309
- Språk
- Engelsk
- Utgivelsesdato
- 20.8.2016
- Forlag
- Palgrave MacMillan UK
- Tilgjengelige elektroniske format
- PDF - Adobe DRM
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- E-bokleser i mobil/nettbrett
- Lesebrett
- Datamaskin
