Engaging Through Conflict: Tools for the Win-Win

All relationships experience conflict. Sometimes it's loud and messy. Sometimes it goes quietly into the night, unvoiced and unknown. Most people aren't as skilled with conflict as they'd like. It's not something we seem hardwired for, we have to be taught. Indeed, we learn how to negotiate conflict whether we know it or not.As teachers, parents, administrators, employers, employees, students, friends, and nemeses how we manage conflict, or how it manages us, has huge impacts on our relationships. What if I told you there was a way to come through virtually all conflict with a "resolution" that was a win-win? Would you be interested?That's exactly what this book will provide; a structure and framework that serves as a tool for conflict negotiation and management. It works for simple and complex conflict. It works even when only one side uses it.