Digital training of car service personnel

The book is an applied engineering publication dedicated to building a digital training system for automotive service personnel in a modern service environment. Training is considered as an element of service infrastructure that directly affects the quality of diagnostics, repair and sustainability of processes.The focus is on interactive digital technologies, AR/VR-instructions, simulation of service operations and visualization of repairs as tools to standardize actions, reduce the influence of human factor and ensure reproducibility of operations.The presentation is based on practical engineering experience and is oriented to the real operating conditions of automotive service centers. The book is intended for service managers, engineering and technical personnel, quality and training specialists, as well as developers of digital service solutions.