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Designing Service Machines
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Designing Service Machines

This book presents a general conceptual framework to translate principles of system science and engineering to service design. The primary focus is on the part of the service system that can reproduce such processes, called here a Service Machine, and methodological guidelines on how to analyze and design them.
Undertittel
Translating Principles of System Science to Service Design
Opplag
Softcover reprint of the original 1st ed. 2019
ISBN
9789811345326
Språk
Engelsk
Vekt
310 gram
Utgivelsesdato
19.1.2019
Antall sider
82