Spar
Design for Six Sigma for Service
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The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.
- Forfatter
- Kai Yang
- ISBN
- 9780071501460
- Språk
- Engelsk
- Utgivelsesdato
- 21.6.2005
- Forlag
- McGraw Hill LLC
- Tilgjengelige elektroniske format
- Epub - Adobe DRM
- Les e-boka her
- E-bokleser i mobil/nettbrett
- Lesebrett
- Datamaskin
