Spar
Delighting Customers
Our two organizations, Northern Telecom Europe Limited and Oracle Corporation UK Limited, share a number of things in common. Their book provides a wealth of guidance for any organization that has set its sights on delighting its customers and becoming customer-driven.
- Undertittel
- How to build a customer-driven organization
- Forfatter
- P. Donovan, T. Samler
- Opplag
- Softcover reprint of the original 1st ed. 1994
- ISBN
- 9789401045285
- Språk
- Engelsk
- Vekt
- 310 gram
- Utgivelsesdato
- 9.11.2012
- Forlag
- Springer
- Antall sider
- 243
