Spar
Dealing With Difficult People
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Explains how to: Identify 10 bothersome behaviors and deal successfully with each of themUnderstand why people become difficultUse sophisticated techniques to neutralize whining, negativity, attacks, tantrums and moreCultivate the nine "e;take-charge"e; skills that prevent people from becoming difficult
- Forfatter
- Rick Brinkman, Rick Kirschner
- ISBN
- 9780071487153
- Språk
- Engelsk
- Utgivelsesdato
- 7.4.2006
- Forlag
- McGraw Hill LLC
- Tilgjengelige elektroniske format
- PDF - Adobe DRM
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- E-bokleser i mobil/nettbrett
- Lesebrett
- Datamaskin
