
Customer Value Generation in Banking
The banking sector is undergoing a process of fundamental transformation – mainly due to the challenges of digitalization, insistent customers, regulation and a volatile economic environment.
- Undertittel
- The Zurich Model of Customer-Centricity
- Forfatter
- Stefanie Auge-Dickhut, Bernhard Koye, Axel Liebetrau
- Opplag
- 1st ed. 2016
- ISBN
- 9783319199375
- Språk
- Engelsk
- Vekt
- 446 gram
- Utgivelsesdato
- 27.7.2015
- Antall sider
- 195
