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Customer Service for Hospitality and Tourism
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Customer Service for Hospitality and Tourism

A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted â?? and thrived - during the COVID-19 pandemic.
Opplag
3 ed
ISBN
9781915097149
Språk
Engelsk
Vekt
646 gram
Utgivelsesdato
20.3.2022
Antall sider
324