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Customer Knowledge Management
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Customer Knowledge Management

innbundet, 2014
Engelsk
This book presents the interrelationship between customer knowledge management, customer focus and soft skills and also provides concrete advice on how the management of customer knowledge can be optimized.
Undertittel
Leveraging Soft Skills to Improve Customer Focus
ISBN
9783319050584
Språk
Engelsk
Vekt
446 gram
Utgivelsesdato
18.7.2014
Antall sider
207