
Call Centers
- Undertittel
- System of Apparent Blame (SAB): Management, supervision, QA, and training failures in call centers-and why the real problem lies in the system
- Forfatter
- Fernando Rellán
- ISBN
- 9798241520159
- Språk
- Engelsk
- Vekt
- 118 gram
- Utgivelsesdato
- 28.12.2025
- Forlag
- Independently Published
- Antall sider
- 92
