Business Communication, Polishing Your Professional Presence

Facts101 is your complete guide to Business Communication, Polishing Your Professional Presence. In this book, you will learn topics such as Managing the Communication Process: Analyzing, Composing, Evaluating, Communicating Routine Messages and Building Goodwill, Communicating Persuasive Messages, and Communicating Bad-News Messages plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.