
Branded!
Market-leading retailers are engaging technology-savvy customers though social media and mobility. Branded! reveals how these digital communication channels are an extension of a retailer's culture and strategy resulting in building brand equity. Comprehensive reviews of Starbucks, Zappos, Wet Seal, Macy's, 1-800-Flowers.com, JCPenney, Pizza Hut and Best Buy are featured. Branded!:
- Provides a clear review of social media as well as the rapid changes in the development and use of mobility.
- Demonstrates why retailers cannot 'wait and see', and must move rapidly
- Shows how each company's social media and mobility initiatives are based on the individual personality of the company.
- Discusses sophisticated analytic tools that enable retailers to measure their performance and make informed decisions on the data
- Undertittel
- How Retailers Engage Consumers with Social Media and Mobility
- Forfatter
- Bernie Brennan, Lori Schafer
- ISBN
- 9780470768679
- Språk
- Engelsk
- Vekt
- 476 gram
- Utgivelsesdato
- 2.11.2010
- Forlag
- John Wiley Sons Inc
- Antall sider
- 288
