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Advances in the Human Side of Service Engineering
Advances in the Human Side of Service Engineering
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Advances in the Human Side of Service Engineering

Engelsk
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If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineerin
ISBN
9781040187845
Språk
Engelsk
Utgivelsesdato
11.7.2012
Forlag
CRC PRESS
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