Usable Usability

Frustrated by pop-ups? Forms that make you start over if you miss a field? Nonsensical error messages? You''re not alone! This book helps you simply get it right the first time (or fix what''s broken). Boasting a full-color interior packed with design and layout examples, this book teaches you how to understand a user''s needs, divulges techniques for exceeding a user''s expectations, and provides a host of hard won advice for improving the overall quality of a user''s experience. World-renowned UX guru Eric Reiss shares his knowledge from decades of experience making products useable for everyone...all in an engaging, easy-to-apply manner.

• Reveals proven tools that simply make products better, from the users'' perspective
• Provides simple guidelines and checklists to help you evaluate and improve your own products
• Zeroes in on essential elements to consider when planning a product, such as its functionality and responsiveness, whether or not it is ergonomic, making it foolproof, and more
• Addresses considerations for product clarity, including its visibility, understandability, logicalness, consistency, and predictability

Usable Usability walks you through numerous techniques that will help ensure happy customers and successful products!