Siirry suoraan sisältöön
The Service Providers
Tallenna

The Service Providers

Kirjailija:
sidottu, 2008
englanti
The success of service organizations ultimately depends on employees in customer service roles; their performance affects customer satisfaction and loyalty. Integrating theory and research, this book explores the factors that determine the performance of service providers, and points to important managerial implications.
Kirjailija
D. Yagil
ISBN
9780230514973
Kieli
englanti
Paino
446 grammaa
Julkaisupäivä
17.4.2008
Sivumäärä
236