The Inclusion Equation

You can't manage what you can't measure. Now you can finally measure inclusion, well-being, and employee experience like you measure sales, churn, and profit.

The Inclusion Equation gives you the tools, frameworks, and real-world proof to treat culture as business-critical infrastructure, not a feel-good initiative.

Dr. Serena H. Huang led people analytics at PayPal, GE, and Kraft Heinz, and is one of today's most sought-after speakers on AI and the future of work. In this book, she shows you how to turn insight into action, and how to sell it to the toughest room: the C-suite.

You'll learn how to:

• Design an employee experience that drives retention, innovation, and trust
• Use AI to detect burnout, disengagement, and flight risk before they hit your bottom line
• Build your leadership's data fluency with storytelling that moves decisions
• Link well-being and inclusion to business performance, even in tough budget cycles

Backed by case studies from Microsoft, Meta, and Cisco, and grounded in what Gen Z actually wants from work, The Inclusion Equation is the practical, data-powered guide to leading in the AI era.

Finally, a people strategy book your CFO will respect.