Tallenna
Service Design and Delivery
While the book is primarily intended as a text for advanced-level courses in service design and delivery, it also contains theoretical and practical knowledge beneficial to both practitioners in the service sector and those in manufacturing contemplating moving towards service delivery.
- Toimittaja
- Mairi Macintyre, Glenn Parry, Jannis Angelis
- ISBN
- 9781441983206
- Kieli
- englanti
- Paino
- 446 grammaa
- Julkaisupäivä
- 12.4.2011
- Kustantaja
- Springer-Verlag New York Inc.
- Sivumäärä
- 170
