Process-Oriented Dynamic Capabilities
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This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). In today's networked service society, service innovation becomes increasingly important. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits.
- Alaotsikko
- Framework Development, Empirical Applications and Methodological Support
- Kirjailija
- Plattfaut Ralf
- ISBN
- 9783319032504
- Kieli
- englanti
- Paino
- 281 grammaa
- Julkaisupäivä
- 16.12.2013
- Kustantaja
- Springer International Publishing AG
- Sivumäärä
- 60
