Tallenna
Practical Handbook of CUSTOMER SERVICE OPERATIONS
Even the most casual reader leafing through the pages of this book will quickly realize that it is not the thoughts of one indi vidual set down on paper, but rather the synergism of many people. Some years ago, the American Management Associations asked me to chair a series of seminars on Customer Service Management in the U.
- Kirjailija
- Warren Blanding
- Painos
- Softcover reprint of the original 1st ed. 1989
- ISBN
- 9781461289111
- Kieli
- englanti
- Paino
- 310 grammaa
- Julkaisupäivä
- 5.10.2011
- Kustantaja
- Springer-Verlag New York Inc.
- Sivumäärä
- 564
