Operations Management

It is more than a reference work covering over 1000 topics related to management. Each topic has been selected carefully arid recognition has been given to new development and innovative approaches. In addition to the new dimensions in the information processing and communications technology, the changes in taxation, employeeemployer relations, mergers and acquisitions, enhanced moral responsibilites regarding environment and acceptable norms of business, modern techniques in production, marketing and office administration and new insights of the behavioural sciences into human motivations and group effectiveness are some of the topics covered. Elaborate discussions and illustrations have been given as the complexity of the subject matter demands. The book has been designed so that it may be used by top management, department management, executive, executive aspirant, accountant, teacher, student of business and management and, indeed, all those concerned with the conduct of business. The scope of this treatise differs in many respects from any reference books, handbooks and deskbooks dealing with business management. The writing effort has been assited by many individuals. We gratefully acknowledge all the contributions made by various individuals which made this encyclopaedia possible. Constructive suggestions to help improve the book are welcome.