Tallenna
Linguistic Ethnography of a Multilingual Call Center
Kirjailija:
nidottu, 2019
englanti
This book presents an innovative institutional transpositional ethnography that examines the textual trajectory of “the life of a calling script” from production by corporate management and clients to recontextualization by middle management and finally to application by agents in phone interactions.
- Alaotsikko
- London Calling
- Kirjailija
- Johanna Woydack
- Painos
- Softcover Reprint of the Original 1st 2019 ed.
- ISBN
- 9783030066390
- Kieli
- englanti
- Paino
- 310 grammaa
- Julkaisupäivä
- 3.1.2019
- Kustantaja
- Springer Nature Switzerland AG
- Sivumäärä
- 214
