Lecture Notes in Business Information Processing

This book contains substantially extended and revised versions of the best papers from the 12th International Conference on Enterprise Information Systems (ICEIS 2010), held in Funchal, Madeira, Portugal, June 8-12, 2010.

Two invited papers are presented together with 39 contributions, which were carefully reviewed and selected from 62 full papers presented at the conference (out of 448 submissions). They reflect state-of-the-art research work that is often driven by real-world applications, thus successfully relating the academic with the industrial community. The topics covered are: databases and information systems integration, artificial intelligence and decision support systems, information systems analysis and specification, software agents and internet computing, and human-computer interaction.