Tallenna
IT Service Management Based on ITIL
Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach?
- Alaotsikko
- A Pocket Guide
- Kirjailija
- Van Bon Jan, Jong Arjen de, Kolthof Axel, Pieper Mike, Tjassing Ruby, Veen Annelies van der, Verheijen Tieneke
- ISBN
- 9789087531027
- Kieli
- englanti
- Paino
- 310 grammaa
- Julkaisupäivä
- 30.8.2007
- Kustantaja
- van Haren Publishing
- Sivumäärä
- 1
