Information and Communication Technologies in Tourism 2000

The proceedings of the conference ENTER - International Conference on Information and Communication Technologies in Tourism - provide a valuable forum for researchers and practitioners to discuss their ideas and perspectives regarding the nature and role of tourism and information technology in global society. The papers in this volume document how this new technology has changed and, in turn, how the industry has responded. They focus on the tourist, the attention on small- to medium-sized tourism enterprises, and the evaluation and benchmarking of information technology and the change it has created.