I am a middle-aged bloke, that has worked in manydifferent roles in my career.I always got told, ';I could sell ice, to an Eskimo,'a general cliche, given to someone, who cancommunicate easily.Why did I decide to write this book? Well, it'sbecause over time, not only have I seen many things,been educated on many things, but I have been able, totake bits and pieces and make it my own.What I put in each chapter, is not the key to success,but a guide; to help make you a success. Regardless ofwhat position you hold, or how long you have been insales or retail.I have worked in telecommunications, hospitality,transport, cold canvassing, telemarketing & real estateto mention a few. In every position, I have held I'vebeen able, to sell quickly, hold a great close ratio andalways kept a customer happy and satisfied with theirdecision.