Lecture Notes in Business Information Processing

This book constitutes the refereed proceedings of the 14th International Conference on Electronic Commerce and Web Technologies (EC-Web) held in Prague, Czech Republic, in August 2013. In 2013, EC-Web focused on recommender systems, semantic e-business, business services and process management, and agent-based e-commerce. The 13 full and 6 short papers accepted for EC-Web, selected from 43 submissions, were carefully reviewed based on their originality, quality, relevance, and presentation.