Tallenna
Designing Service Machines
Kirjailija:
sidottu, 2018
englanti
This book presents a general conceptual framework to translate principles of system science and engineering to service design. The primary focus is on the part of the service system that can reproduce such processes, called here a Service Machine, and methodological guidelines on how to analyze and design them.
- Alaotsikko
- Translating Principles of System Science to Service Design
- Kirjailija
- Ram Babu Roy, Paul Lillrank, Sreekanth V. K., Paulus Torkki
- Painos
- 1st ed. 2019
- ISBN
- 9789811309168
- Kieli
- englanti
- Paino
- 446 grammaa
- Julkaisupäivä
- 12.7.2018
- Kustantaja
- Springer Verlag, Singapore
- Sivumäärä
- 82
